See Delivery Hub in Action

A full drag-and-drop board with over 40 configurable stages. Each column is color-coded by phase so you can see at a glance where every work item stands. Persona-based views let clients, developers, and managers each see the columns that matter to them. Visual WIP limits keep the pipeline healthy by flagging overloaded stages before they become bottlenecks.

Type a one-line summary and let OpenAI do the rest. The AI generates an hours estimate, a detailed description with context, and acceptance criteria your QA team can actually test against. Review the output, click accept, and the work item is fully fleshed out in seconds instead of a 30-minute grooming session.

Bidirectional replication of work items, comments, files, and stage changes between two Salesforce orgs. A vendor org and a client org stay perfectly in sync without anyone copying and pasting. Retry-aware with echo suppression to prevent infinite loops. Run it on a 15-minute scheduler or trigger syncs in real time.

A single-screen overview of everything in flight, broken down by delivery phase. Clients immediately see how many items are in requirements, development, QA, and production. Attention Required items surface at the top so nothing slips through the cracks. Share a public status page URL so clients never need a Salesforce login.

An auto-generated chart that plots sprint progress against an ideal pace line. No manual data entry required -- the chart pulls directly from work item completions and hours logged. Spot scope creep the moment new items enter a sprint. Compare actual velocity to planned velocity across multiple sprints to refine future estimates.

A floating form that hovers over the app, accessible from any screen with a keyboard shortcut. Developers and clients can submit issues, bugs, or change requests without navigating away from what they are working on. Fill in the title, select a priority, and hit submit. The work item appears on the board instantly.

A visual map of blocking relationships between work items. See which items are predecessors, which are successors, and where the critical path runs through your delivery pipeline. When one item is stuck, the graph shows you exactly what downstream work is affected. Identify and resolve bottlenecks before they cascade.

A capacity distribution dashboard that shows how work is spread across your team. Each developer's queue is visualized so managers can spot overloaded team members before burnout hits. Reassign items with confidence knowing exactly who has bandwidth. Balance the load across your team and keep delivery predictable.

Define escalation rules using Custom Metadata so admins can configure them without code. Set conditions like 'stuck in QA for 3 or more days' and the engine will automatically fire email notifications to the right people. SLA breach alerts keep leadership informed. Rules are evaluated on a schedule so nothing falls through the cracks.

Log hours directly on the work item without opening a separate timesheet tool. A quick-entry form lets developers record how long they spent on a task immediately after finishing it. Each entry creates a WorkLog record tied to the item, the developer, and the date. Managers get accurate data for billing and capacity planning.

Bring in work items from any spreadsheet with a column mapping wizard. Upload a CSV file, map each column to a Delivery Hub field, and preview the results before committing. Bulk create dozens or hundreds of work items in a single operation. Migrate from Jira, Asana, or a shared spreadsheet without re-typing anything.

A complete audit trail of every change made to a work item. See who changed the stage, who posted a comment, who attached a file, and exactly when each action happened. Scroll through the full history to understand how a work item evolved from request to delivery. Invaluable for compliance, retrospectives, and dispute resolution.